How do I fulfill orders using Oberlo?


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How do I fulfill orders using Oberlo?

 

There are three ways of fulfilling an order with Oberlo:

  1. Fulfilling orders using the Get Tracking Number button
  2. Fulfilling orders using the Sync All Orders button
  3. Fulfilling orders manually

Note: Orders from Oberlo Supply are fully automated - once they are placed, their statuses will change automatically, therefore, you don't need to fulfill them!


Fulfilling orders using the 'Get Tracking Number':


Go to your Orders page on Oberlo and click the “Get Tracking Number” button next to the order number. We carefully examine your AliExpress order page and then send the tracking information to Oberlo if it is available.

Once Oberlo receives a new tracking code, it will automatically fulfill the order in your shop.

To see the “Get Tracking Number” button, you need to install the Oberlo Chrome extension and add the AliExpress order number to the local order.

Fulfilling orders using the 'Sync All Orders'


Go to ‘My Orders’ page on AliExpress.com and click the green “Sync All Orders” button. This will send all information about your orders to Oberlo (Ali order ID and tracking information if it is available).

Once Oberlo receives orders information, it will automatically assign orders IDs and fulfill orders that have tracking codes in your shop.

To see the “Sync All Orders” button, you need to install the Oberlo Chrome extension.

Fulfilling orders manually

After your AliExpress.com order is shipped and you have its tracking information, go to AliExpress "My orders" page and copy the tracking number:

Then, just go to Oberlo My Orders page and click the “Mark as Shipped” button next to the corresponding order:

Go back to Oberlo "My orders" page and add your tracking code to fulfill the order:


Where can I find my AliExpress.com orders tracking number?

After your AliExpress.com order is shipped, you can find its tracking code on your orders page on AliExpress.com. 

Just go to My Orders > click “View Details” next to an order and look for the tracking information box. 

If it’s not there, your order is not shipped yet. We suggest contacting your seller in a private message if the delay is too long.


How can I import a tracking number from the AliExpress order page?

If you have our Chrome extension installed, this is an easy answer. Go to your Orders page on Oberlo and click the “Get Tracking Number” button next to the order number. We carefully examine your AliExpress order page and then send the tracking information to Oberlo. Once Oberlo receives a new tracking code, it will automatically fulfill the order in your shop. To see the “Get Tracking Number” button, you need to install the Oberlo Chrome extension and add the AliExpress order number to the local order.

Import tracking number using the  "Sync this page" or "Sync all orders" buttons.

Go to My Orders page on AliExpress.com and click the green Sync all orders button. This will send all information about your orders to Oberlo (Ali order ID and tracking information if it is available). Once Oberlo receives orders information, it will automatically assign orders IDs and fulfill orders that have tracking codes in your shop. 


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