Have your orders shipped directly to your customers in only a few clicks!
In this article:
- How do I order Oberlo Supply products?
- How do bulk order Oberlo Supply products?
- How do I order AliExpress products using Oberlo?
- Where can I find my orders?
How do I order Oberlo Supply products?
Once you receive an order for the product in Oberlo, go to Oberlo > My orders and click ' Order product'. You’ll then be asked to choose the preferred shipping method and confirm the payment for the order:
After you place the order, everything else will be done automatically. Our system will pass your order to the Supplier, and they will fulfill it for you. You’ll be able to check your order status directly from the ‘ My Orders’ page in Oberlo.
Note: Oberlo Supply system is fully automated and your order status will change automatically! Also, you don't need to have Oberlo Chrome Extension installed to process orders through our app.
For more information about Oberlo Supply, check out this article.
How do bulk order Oberlo Supply products?
You can quickly order your Oberlo Supply products by using the bulk-ordering feature.
The total amount of orders which contain Oberlo Supply products will be shown at the top of the ‘My Orders’ page:
Use the " Order All" button to initiate the order processing page. From here you’ll be able to remove orders which you’d like to process individually, or choose your preferred shipping method:
Take note that:
- The bulk-ordering feature only allows you to process products from Oberlo Supply.
- If an order contains products from different suppliers then you can only remove individual supplier products. If the same supplier has 2 products and one is out of stock, then you'd need to remove all the products from that supplier.
- Oberlo will automatically select the fastest shipping method for you. If you’d prefer to use another one you can easily change it.
- If you decide to cancel some orders that were placed in bulk, it might take some time as payment for placed orders has to be cleared first.
Once you’re ready, press " Proceed to payment" and you’ll be asked to enter your payment card details. If you’ve already saved your details in Oberlo’s settings then just confirm and pay for all orders:
That's it! Everything else will be done automatically!
Note: If you have a lot of orders then you might need to wait until all orders are processed for bulk ordering before you can take any further action.
How do I order AliExpress products using Oberlo?
After you receive an order containing products imported using Oberlo, you have to then order those products on AliExpress.com
- Go to Oberlo > My Orders and click 'Order Product' or 'Order All Products' if the order contains multiple items.
- Then Oberlo will automatically redirect you to AliExpress.com and create an order for you. It will automatically select a product variant, add it to your cart, and fill in your customer’s delivery information in the checkout.
- You only need to confirm that order on AliExpress and the product(s) will be ordered.